How can we help?

Head to “Start a fundraiser,” tell your story, set a goal, and submit. Our team reviews most campaigns within one business day before they go live.

Most campaigns are reviewed within one business day. We may reach out by email if we need anything to confirm your story.

Yes. You can update your story, photos, and goal at any time. Significant changes may be re-reviewed to keep donors protected.

Every donation is covered by the GraceRise Guarantee. If something isn't right, contact us and we'll make it right — including a refund where appropriate.

We accept major credit and debit cards through Stripe. Your card details are handled by Stripe and never stored on our servers.

Yes. Tick “Donate anonymously” on the donation form and your name won't be shown publicly. We still email your receipt.

We collect only what we need to process donations and verify campaigns. See our privacy policy for the full details, including how to delete your data.

Use the contact form and choose “About a campaign,” or email us directly. We review every report quickly to keep the community safe.